Terms of Service

1. Agreement to Terms

By accessing or using the Orbitus website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Orbitus provides an AI-powered customer operations platform that includes omnichannel communication, AI automation, quality assurance, lead generation, gamification, and business analytics tools. The specific features available to you depend on your subscription plan.

3. User Accounts

When you create an account with us, you must:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

4. Acceptable Use

You agree not to:

• Use our services for any illegal purpose
• Violate any applicable laws or regulations
• Infringe on the rights of others
• Attempt to gain unauthorized access to our systems
• Transmit viruses or malicious code
• Interfere with the proper functioning of our services

5. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by Orbitus and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

6. Data Processing

By using our services, you acknowledge that we may process data on your behalf. We will handle all data in accordance with our Privacy Policy and applicable data protection laws. You are responsible for ensuring you have the necessary rights to share any data with us.

7. Service Availability

While we strive to maintain high availability, we do not guarantee uninterrupted access to our services. We may perform maintenance, updates, or modifications that could temporarily affect service availability.

8. Limitation of Liability

To the maximum extent permitted by law, Orbitus shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

9. Indemnification

You agree to indemnify and hold harmless Orbitus and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

10. Termination

We may terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Brazil, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: contact@orbitustech.com