Orbitus Omni.
Where the work runs.
Every channel, every agent, every system action — one thread, one policy engine, one audit trail. Buy it as a product, or let us operate it for you.
SAP · doc 88214 · R$ 720,00
Discount 8% — within 10% limit
R$ 662,40 · valid 24h
ERP updated · audit logged
Risk score 0.06 · below threshold
Not a chatbot builder.
An Action Graph.
Chatbot tools give you messages, buttons and fallbacks. Orbitus gives you business primitives — verify identity, check policy, generate Pix, escalate to human — with the rules and the audit attached to each one.
Create Pix payment
Issues a dynamic Pix charge for the negotiated amount, in the conversation, and watches for settlement.
Studio.
Where agents get built.
Design, connect, test, publish and govern digital employees — versioned and approved like software, not prompts in a text box.
Live Operations.
An airport control tower.
Every workflow, every customer, every pending action — in one view, updating as it happens.
Quality on 100%,
not on a sample.
Traditional QA listens to five calls a month per agent. Every interaction here — human and AI — is scored on your own criteria, the moment it ends.
The workspace
your team actually uses.
Queues, live sessions, customer context and quick actions — with the AI working alongside, not behind a separate tab.
One thread.
Every channel.
The customer switches channel. The case doesn’t. Context, history and permissions follow the person, not the inbox.
Native Business API
Voice
Real-time, barge-in
Web chat
Embedded widget
Threaded, paced
SMS
Escalation channel
Social
DM inbox
Actions, not answers.
The agent reads and writes in your systems — under a policy engine that grants permission only at the moment of execution.
Every action is checked against your rules before it runs. Anything above the risk threshold is blocked or routed to a human — with the case attached.
The end of
“can you repeat that?”
The most common failure in service is the cold transfer. When the agent detects frustration, complexity or legal risk, the whole case moves — not just the conversation.
Case handed over · João Pereira
High riskThousands of threads.
Your team stops firefighting and starts supervising. They see only the cases that need a human — with the summary, the sentiment, the risk flags and the actions they’re allowed to take already in front of them.
And the rest
of the platform.
Turn on only what you need. Everything shares the same data, policy layer and audit trail.
AI Core
Intent, tool-calling into your systems, policy enforcement and learning from real outcomes.
Lead Engine
Dormant bases and cold traffic warmed and qualified before your team touches them.
Gamification
Targets and leaderboards tied to the metrics the floor is actually judged on.
Insights
Conversion, cost per resolution, SLA and revenue attribution in one view.
Built to pass
the security review.
